Medical Center Enterprise offers emergency care services when you need them most. The emergency department team is ready to assist you in emergency situations.
We do not see patients according to the time that they arrive in the ER, but according to the seriousness of their injury or illness. Please be aware that patients with less urgent conditions may have longer wait times if patients arrive with life-threatening or more serious injuries or illnesses.
As soon as a room becomes available, you will be escorted to a treatment room. If you are asked to wait in the waiting room until a treatment room becomes available:
Knowing what to do after you leave the ER—and following those discharge instructions closely—is critical to getting better. Here's what you need to do for the best health care results:
Speak up. Don't be afraid to ask questions if you're unsure of your condition, what treatments you were given, your test results or something in your discharge instructions. It's best to ask the ER physician or nurse caring for you rather than have to contact the ER later, when the physician you saw may no longer be on duty.
Follow all medication dosages. Thoroughly read your discharge instructions. They should spell out what medications have been prescribed, what they treat and how often to take them.
Follow up with your family physician or a specialist. You'll need to do this especially if you've received stitches or a cast. Your discharge instructions will tell you when to go for follow-up treatment.
Know when you should return to the ER. If your condition worsens or you're noticing new symptoms, such as vomiting or shortness of breath, you should head back to the ER. If your condition isn't life-threatening and it's during your physician's regular business hours, you may wish to consult him or her first.
When you check in to the ER, admitting personnel will ask you if it's okay to follow up with you once you're back home. If you agree to it, we'll try to call you within 24 hours of your discharge and ask you a few questions about your visit. At that time, if you don't understand your discharge instructions or have any questions about your treatment, a nurse will call you back. This process, called Discharge Callback Administrator, or DCA, helps us improve the way we care for our patients and ensure that you're on the road to recovery.
For more information, please call:
400 North Edwards Street
Enterprise, AL 36330